This Privacy Policy was last updated on 1 April 2018

This Privacy Policy (“Privacy Policy”) explains how Fawkes Monroe Labs Pty Ltd. (“QLC,” “we” or “us”) collect, use and share personally identifiable information of visitors of our web site (the “Site”) and users of our products and services (the “Services”). Please note that the primary purpose of our Site and the Services it to allow you to enroll in and take online programs with a variety of companies (“Programs”). For the purpose of this Privacy Policy, information that you provide through the Site can be in one of two categories: information relating to your use of the Site or the Services, including, without limitation, enrolment information for Programs, is referred to as “Site Information,” while information relating to taking the Programs, including, without limitation, interchanges with the Business (“Businesses”), other participants (“Users”), feedback, tasks, deliverables and other items submitted to satisfy Programs requirements, is referred to as “Program Information.” When this Privacy Policy uses the generic term “information” it is intended to address the general use of information, and not your specific Site Information or Program Information. By using the Site, Services, or Programs you consent to the collection, use and disclosure of your personally identifiable Site Information and Course Information, as applicable, in accordance with this Privacy Policy.

1. Personal Information

You can generally visit the Site without revealing any personally identifiable information about yourself. We do not collect personal information from our Site visitors without the Site visitor providing us with this information as set forth in this Privacy Policy.

If you request to receive company or product information, or request information about specific Services, or provide comments about Services, you will be asked to provide contact information so that we can complete your request. We use this Site Information to fulfill your request. We may also use this Site Information to send you additional information about our Services or Programs on the Site that you may be interested in.

Some of the Services require that you become a registered user and create a user account. This will require that you provide certain personally identifiable information, that may include (but not be limited to) your (and if you are registering as a Business) your company’s name, e-mail address, as well as telephone and address information.

You allow us to use this personally identifiable Site Information to register you to use the Services, register for Businesses, and otherwise provide you with the Services; verify your authority to enter the Site and access the Programs and Services; notify you of updates; improve the content and general administration of the Site and the Services; provide you with notices regarding the Services and other services that you have purchased or may wish to purchase in the future.

You also consent to our providing this personally identifiable information to Businesses as part of the Program Information when you register for a Program. Businesses will use this Program Information to provide the Program to you. Businesses may have other users for Program Informations. It is your responsibility when you register for a Program to confirm what uses the Business will make of your personally identifiable Program Information. QLC does not control these uses by Businesses.

2. Other Information

QLC may also automatically collect and analyse Site Information about your general usage of the Site, Services and Programs. We might track your usage patterns to see what features of the Site, Services and Programs you commonly use, Site traffic volume, frequency of visits, type and time of transactions, type of browser, browser language, IP address and operating system, and statistical information about how you use the Services and Programs. We only collect, track and analyse such Site Information in an aggregate manner that does not personally identify you. This aggregate data may be used to assist us in operating the Site and the Services and provided to other third parties to enable them to better understand the operation of the Services, and improve their Program offerings, but such information will be in aggregate form only and it will not contain personally identifiable data.

Businesses may collect non-personally identifiable Program Information in connection with your participation in Programs. This Program Information may include, but not be limited to, your interaction with the Business and other Users, comments you leave on Program forums, feedback or deliverables you submit to satisfy Program requirements, and so forth. As noted above, it is your responsibility to review the Business policy in connection with all Program Information and decide whether or not you want to provide such Program Information.

3. Disclosure of Information

We will share your personally identifiable Site Information with third parties only in the ways that are described in this privacy policy. These include, but are not limited to, sharing Site Information with service providers to allow them to fulfill your requests, to Businesses (in which case this will become Program Information). We do not sell your personal information to third parties. Please refer to the sections above on personally identifiable and other Program Information for how Program Information may be used.

We may also disclose your personally identifiable information: (a) if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority, (b) to enforce these Terms of Use, or (c) to protect the safety of Users of our Site and our Services and Programs. In addition, we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganisation.

4. Data Retention

We retain Site Information and the personal data we process on behalf of Users for as long as needed to provide the Services. We will retain and use this personal Site Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements with Users, and/or the period required by laws in applicable jurisdictions. Please see the sections above for how Program Information may be used.

5. Updating, Correcting and Deleting Your Information; Opt-out

If you believe that QLC has incorrect Site Information or Course Information that was provided as part of the Services, you may use the Services to correct, amend, or delete that information. You may also contact us by e-mailing our customer support at We can only alter Program Information that was initially provided to us; you need to contact the Businesses for other purposes.

From time to time, we may send you emails about Programsor new or modified Services that we believe might interest you. If you wish to opt-out of receiving these materials, you may follow the unsubscribe procedure provided in the email.

6. Security

The security of your personal information is important to us. QLC employs procedural and technological measures to protect your personally identifiable information. These measures are reasonably designed to help protect your personally identifiable information from loss, unauthorised access, disclosure, alteration or destruction. We may use software, secure socket layer technology (SSL) encryption, password protection, firewalls, internal restrictions and other security measures to help prevent unauthorised access to your personally identifiable information. However, QLC cannot guarantee that unauthorised third parties will never be able to defeat these measures or use your personally identifiable information for improper purposes. Therefore, you should be aware that when you voluntarily display or distribute personally identifiable information, that information could be collected and used by others. QLC is not responsible for the unauthorised use by third parties of information you post or otherwise make available publicly.

7. Links to Other Websites

The Site, Services and in particular the Programs, may provide links to third party web sites or resources not associated with us and over which we do not have control (“External Web Sites”). Such links do not constitute an endorsement by QLC of the External Web Sites, the content displayed therein, or the persons or entities associated therewith. You acknowledge that QLC is only providing these links as a convenience, and cannot be responsible for the content of such External Web Sites.

8. Material Changes

QLC reserves the right to change this Privacy Policy from time to time. We will post the revised Privacy Policy on this Site located at and will either send a notice to the e-mail address that you specified in your registration and/or post notice of the change so it is visible when users log-on for the first time prior to said changes taking effect so that you are always aware of what personal information we may collect and how we may use this information. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the Site and/or Services will be subject to the then-current Privacy Policy.

9. Program Information

When participating in a program, the ownership of any proprietary information and data disclosed by a business to Users will not be transferred before, during and after a program. QLC and registered Users participating in the program are not allowed to use any of the provided information without the acknowledgement and consent of the business. This Program Information may include, but not limited to, data shared during the Program for the purpose of understanding and analysis, and data collected from the Program in perpetuity.

QLC has no responsibility for or obligation to protect, any confidential information disclosed via the Site.

10. Contact Us

We welcome your comments or questions concerning our Privacy Policy. If you would like to contact QLC regarding this Privacy Policy, please contact us by emailing us at, or at:

Attn: QLC Privacy Policy

Fawkes Monroe Labs Pty Ltd
6 Eu Tong Sen Street
#5-07, The Central
Singapore 059817